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Shipping and Delivery Information for Jiku.Shop
Effective Date: 7/7/2023
Thank you for shopping at Jiku.Shop. We are committed to providing a reliable shipping and delivery experience for our customers. This Shipping and Delivery Information outlines important details regarding shipping methods, estimated delivery times, and related policies. Please read this information carefully before placing your order.
- Shipping Methods:
1.1. We offer various shipping methods depending on the destination, size, weight, and nature of the product(s) being shipped. The available options will be displayed during the checkout process.
1.2. The shipping methods may include standard shipping, expedited shipping, or other options provided by our selected shipping partners.
- Shipping Destinations:
2.1. We currently offer shipping to addresses within U.S and certain countries internationally. Please ensure that the correct destination is selected when entering your shipping information.
- Shipping Fees:
3.1. The shipping fees are calculated based on the selected shipping method, destination, size, weight, and total value of the order. The applicable shipping fees will be displayed during the checkout process.
3.2. Please note that additional customs duties, taxes, or fees may apply for international orders. These charges are the responsibility of the recipient and are not included in the shipping fees.
- Order Processing Time:
4.1. We strive to process and ship orders as quickly as possible. The typical order processing time is [Number of days] business days, excluding weekends and public holidays. However, please note that certain products or promotions may have longer processing times.
- Estimated Delivery Time:
5.1. The estimated delivery time includes the order processing time and the transit time required for the shipping carrier to deliver the package to your specified shipping address.
5.2. The estimated delivery time may vary depending on the shipping method selected, the destination, and other factors beyond our control.
5.3. Please note that due to various factors, including customs clearance and international logistics, the estimated delivery time for some international orders may be up to 61 days.
- Tracking Your Order:
6.1. Once your order is shipped, we will provide you with a tracking number and a link to track the status of your package. You can access this information through your account or the shipping confirmation email.
- Shipping Issues and Support:
7.1. If you encounter any issues with your shipment or have questions about the shipping process, please contact our customer support team at [email address/phone number]. We will do our best to assist you and resolve any concerns.
- Delivery Address:
8.1. Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for any delays or failed deliveries caused by incorrect or incomplete address information.
- Undeliverable Packages:
9.1. In the event that a package is deemed undeliverable by the shipping carrier due to an incorrect address, refusal, or other reasons, it may be returned to us. We will contact you to arrange for reshipment or provide a refund, excluding any shipping fees and additional charges incurred.
- International Shipments:
10.1. For international shipments, please be aware that customs procedures, duties, taxes, or fees may apply, depending on the destination country’s regulations. Any such charges are the responsibility of the recipient and are not included in the order total or shipping fees.
- Changes to Shipping and Delivery Information:
11.1. Jiku.Shop reserves the right to modify or update this Shipping and Delivery Information at any time without prior notice. The revised version will be effective immediately upon posting on our website.
If you have any questions or need further assistance regarding shipping and delivery, please contact our customer support team at email@example.com.